Home » FAQ

What does Jhilimili mean?
Jhilimili is the Nepali word for sparkly.

 

What is your return policy?
You can return any unworn or unused merchandise within 30 days of your order’s shipment date. You will be refunded the full amount minus return shipping to your original form of payment. We will send you an email once your return has been processed!

 

Can I change my order?
Send us an email at team@jhilimili.com right away and we will do our best to support your request.

 

How much is shipping?
Shipping is 100% free!

 

Do you ship outside of the U.S.?
Unfortunately, we do not currently ship outside of the continental United States.

 

How long will it take to receive my order?
We make every effort to ship orders within 3 days of when they are placed. Once shipped, your order should take 2-5 business days to arrive.

 

Will I receive a tracking number? How do I track my package?
Yes, we will email you your tracking number once your order ships! All orders are shipped via USPS. Visit this page to track your order.

 

What payment methods do you accept?
We use Stripe and accept all major credit cards.